Effective Date: 25 October 2025
Website: www.bookwharf.com
Contact Email: support@bookwharf.com

At BookWharf, we value your trust and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with our services.

1. Information We Collect

When you visit or use our website, we may collect the following information:

a. Personal Information (provided by you):

  • Full name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (processed securely via our payment partners)

b. Automatically Collected Information:

  • IP address
  • Browser type and device information
  • Pages visited, time spent, and actions taken on our site
  • Cookies and analytics data (through Google Analytics, Meta Pixel, etc.)

We collect this data to improve user experience, secure transactions, and deliver relevant offers.

2. How We Use Your Information

Your information helps us provide a safe and personalized shopping experience. We may use it to:

  • Process and deliver your orders
  • Communicate order updates or shipping notifications
  • Improve website performance, SEO, and customer experience
  • Send promotional emails or product recommendations (you can opt out anytime)
  • Detect and prevent fraud or unauthorized access
  • Comply with legal and regulatory requirements

3. How We Protect Your Data

We use industry-standard security practices including SSL encryption, firewalls, and secure payment gateways to protect your data.
Your personal information is accessible only to authorized personnel and is never sold or shared for profit.

4. Cookies & Tracking Technologies

BookWharf uses cookies to enhance browsing, personalize content, and analyze site performance.
You can disable cookies through your browser settings, but some parts of the website may not function properly as a result.

5. Data Sharing and Third Parties

We do not sell or rent your personal data.
However, we may share limited information with trusted third parties who help us operate the website, such as:

  • Payment processors (e.g., Stripe, PayPal)
  • Shipping and logistics partners
  • Analytics providers (e.g., Google Analytics)
  • Email marketing services (e.g., Mailchimp, Klaviyo)

These third parties are required to handle your data securely and only for the purposes specified.

6. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Opt out of marketing emails or cookies
  • Withdraw consent at any time

To exercise these rights, contact us at support@bookwharf.com.

7. Data Retention

We retain your personal data only as long as necessary to fulfill your orders, comply with legal obligations, and maintain security records.
Once data is no longer needed, it is safely deleted or anonymized.

8. Links to External Websites

Our website may include links to external websites or third-party platforms.
We are not responsible for the privacy practices or content of these external sites.

9. Intellectual Property and Copyright Compliance

All book titles, images, and descriptions featured on BookWharf.com are used for legitimate resale or informational purposes.
If you believe your intellectual property rights are being infringed, please contact us immediately at support@bookwharf.com, and we will promptly review and address your concern.

10. Children’s Privacy

BookWharf does not knowingly collect personal data from children under the age of 13.
If we become aware that a child has provided personal information without parental consent, we will delete it immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Effective Date.” Continued use of our website after updates indicates your acceptance of the revised policy.

12. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or how we handle your data, please contact us at:
support@bookwharf.com